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Ascend - NCFE

NCFE, a National Awarding Body for Vocational Qualifications was keen to ensure that the training programme they purchased fit the needs of all staff involved, and so started the process with MAP, a management competency diagnostic, for both senior and middle managers.

MAP (Managerial Assessment Proficiency) highlighted individual and organisational management competency strengths and areas of development. Some of the outcomes endorsed managers understanding of their own strengths and development areas: "Broader understanding of my own style, strengths and weaknesses" and others came up with new areas to consider.

"Having my skills and competencies benchmarked against an international standard has given me confidence in my abilities, and raised my awareness of development needs".

When the outcomes of MAP were collated, a management development programme was arranged to progress individual and organisational development. The programme was run in-house and the dates and times to suit the client. The content was flexed to include some of NCFE's own practices and documentation. The feedback from the programme demonstrated that all the needs identified had been met.

"The discussion that was around NCFE's approach was most useful. It made me think differently about how I tackle situations. It has given me a toolkit to use in the workplace."

"NCFE was delighted that the training has strengthened the skills and knowledge of the management team, as well as their evidence against Indicator 4 (Leadership and Management Strategy) and 5 (Management Effectiveness) of the investors in People Standard". They were awarded the Investors in People Standard in 2001 and have been regularly reviewed since.

"I found the staff at ANE very knowledgeable and supportive throughout the planning and delivery of the MAP Assessments. The assessments provided a platform for ongoing individual development for our management and provided tailored topics for follow up workshops".

"The process is supported at all stages and the team are great"!

To find out more about MAP, click here.